Recently, a trusted source reported that the Oracle of Scrum, Jeff Sutherland, has proclaimed that OODA is the Mindset of Scrum. A few weeks ago I tried my best to explain this “Mindset” when I co-coached with Joe Justice during his Scrum in Hardware – Train the Trainer course. It was a daunting task considering I was surrounded by some of the world’s finest Scrum Trainers and Agile Coaches and was asked to deliver the “Origins of Scrum” using Scrum, Inc.’s slide deck. Not easy.
Knowing that much has been written about the connection between Scrum and OODA including Steve Adolph’s 2006 paper, What Lessons Can the Agile Community Learn from A Maverick Fighter Pilot, I decided to spend my limited presentation time focused on two lesser known features of OODA: empathy and fast transients. Before rolling-in on these two features, here is a quick-and-dirty introduction to OODA and Scrum.
OODA and Scrum
Over the skies of Korea, years before Jeff Sutherland and his RF-4C’s Weapons System Operator’s (WSO) flight plans were constantly disrupted by North Vietnamese gunfire, SAMs, and fighters, John “40-Second” Boyd was trying to understand how a seemingly inferior aircraft, the American built F-86 Sabre, had a kill ratio of 10:1 over the nimbler, more agile MiG-15. As an F-86 pilot who regularly engaged with MiG-15s, Boyd realized that it was the F-86’s bubble canopy that provided American pilots better situational awareness (the ability to better observe and therefore process reality) over MiG-15 pilots. It was from fighter combat, a 1 v 1 dogfight (a socio-technical system vs. a socio-technical system) that the Observe-Orient-Decide-Act (OODA) Loop was born.
According to Jeff Sutherland, Scrum’s origins are in OODA and hardware manufacturing, not software. In fact, for those of you who are Lean Startup practitioners you may want to adopt OODA as your mindset as well considering the Lean Startup is based on OODA. Similarly, Cyber Security borrows from Boyd’s OODA Loop as do several product design approaches. Back to Scrum.
Scrum is widely practiced by software development teams but is applicable across the routine-complexity-innovation continuum. For example, in the past two weeks, I coached Scrum to a world-class surgical center, an aerospace giant’s flight test team, and a geographical combatant command (GCC). Best place to learn about scrum is the 16-page Scrum Guide. If you happen to fly fighter or commercial jets, then it should not surprise you that CRM is applicable to coaching Scrum…but that’s another story.
OODA: The Mindset…
As I had limited time during my “Origins of Scrum” presentation, I decided to focus on empathy and fast transients, two lessor known characteristics of OODA.
Empathy: Get inside the mind of your customer
A 1 v 1 dogfight is an exercise in empathy, according to the award-winning thinker, author, broadcaster, and speaker on today’s most significant trends in business, Geoff Colvin. In his 2015 book, Humans Are Underrated: What High Achievers Know that Brilliant Machines Never Will, Geoff proposes that “Even a fighter jet dogfight, in which neither pilot would ever speak to or even see the other, was above all a human interaction. Few people would call it an exercise in empathy, but that’s what it was—discerning what was in the mind of someone else and responding appropriately. Winning required getting really good at it.” (Page 96) In his 1995 briefing, The Essence of Winning and Losing, John R. Boyd points out that analysis and synthesis are dependent on implicit cross-referencing across different domains including empathy.
Fast Transients: The organization that can handle the quickest rate of change survives
The ability for your organization to transition from one state to another faster than your competition will ensure your organizations survival. Moreover, “Fast Transients” will bring confusion and disorder to your competition as they under or over react to your activities.
Orientation is Schwerpunkt (focal point)
Orientation is the “genetic code” of an organism and cognitive diversity is key to creating innovative solutions to complex problems.
Focus on Feedback Loops
One feature of complex adaptive systems are feedback loops. Learn how to provide feedback. Effective retrospectives are a great start.
We live in a Volatile, Uncertain, Complex and Ambiguous (VUCA) world.
Agility is Adaptation with a Time Scale
Adaptability is a cognitive skill found in High-Performance Teaming™ and Crew Resource Management. Agility is adaptability with a time scale and that time scale is rapidly shrinking.
Non-Linear Systems Have Inherently Identical Structures
When looking for solutions to problems, look outside your industry. The future already exists.
I look forward to your feedback and comments.
Brian “Ponch” Rivera is a recovering naval aviator, co-founder of AGLX Consulting, LLC, and co-creator of High-Performance Teaming™, an evidence-based approach to rapidly build and develop high-performing teams.